78phpearl Privacy Policy

1. Who We Are and Scope of This Policy

This Privacy Policy is issued by 78phpearl ("we," "us," "our," or "the Platform"), operator of the online gaming platform accessible at https://78phpearl.net. 78phpearl serves Filipino players across the Philippines — including Metro Manila, Cebu, Davao, and the broader archipelago — providing online casino games, slots, bingo, callbreak, and related gaming services.

This Privacy Policy applies to all personal data collected from you when you visit the 78phpearl website, register an account, make a deposit, play any game, contact our support team, or otherwise interact with the Platform. It governs how 78phpearl handles your personal information in accordance with the Republic Act No. 10173 — Data Privacy Act of 2012 (DPA) and its Implementing Rules and Regulations, as administered by the National Privacy Commission (NPC) of the Philippines.

By using 78phpearl, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein.

2. Information We Collect

78phpearl collects personal data through various touchpoints. The categories of information we collect include:

2.1 Registration and Identity Data

• Full legal name, date of birth, and nationality
• Philippine residential address (including city, province, and ZIP code)
• Valid government-issued photo ID details (e.g., PhilSys ID, driver's license, passport) submitted during account verification
• Email address and mobile phone number registered to the account
• Username and encrypted password credentials

2.2 Financial and Transaction Data

• GCash or Maya mobile wallet identifiers (mobile number only — 78phpearl does not store wallet PINs or passwords)
• Philippine bank account details submitted for withdrawal purposes (BDO, BPI, Metrobank, or other approved banks)
• Deposit and withdrawal transaction history, amounts, timestamps, and payment method references
• Account balance history and bonus transaction records

2.3 Gaming Activity Data

• Game session logs, including game type, stake amount, outcome, and duration
• Betting history across all game categories available on 78phpearl
• Bonus claims, wagering progress, and promotional interaction records

2.4 Technical and Device Data

• IP address and approximate geolocation (country and city level)
• Device type, operating system, browser type and version
• Session tokens, cookies, and similar tracking identifiers
• Pages visited, time spent, and navigation paths within the 78phpearl platform

2.5 Communications Data

• Support ticket content, live chat transcripts, and email correspondence with the 78phpearl support team
• Any documentation or information you voluntarily provide during account verification or dispute resolution

3. How We Use Your Information

78phpearl processes your personal data for the following purposes:

• Account Management: Creating, maintaining, verifying, and securing your 78phpearl player account. This includes identity verification, age verification (confirming players are 21+), and KYC (Know Your Customer) compliance.
• Processing Transactions: Processing deposits via GCash, Maya, and Philippine banks; processing withdrawal requests; maintaining accurate financial records; preventing payment fraud and chargebacks.
• Game Delivery: Facilitating access to all game categories on the platform, recording game outcomes, and resolving game disputes with reference to verifiable session logs.
• Legal Compliance: Fulfilling obligations under Philippine law, including the Data Privacy Act of 2012, Anti-Money Laundering Act (AMLA), and PAGCOR regulations. This includes retaining transaction and identity records for the legally required duration.
• Responsible Gaming: Monitoring gaming patterns to identify potential problem gambling behavior; enforcing deposit limits and self-exclusion requests; complying with 78phpearl's responsible gaming obligations.
• Security and Fraud Prevention: Detecting and preventing unauthorized access, account takeover, multi-accounting, bonus abuse, and other fraudulent activity on the 78phpearl platform.
• Communications: Sending transactional messages (deposit confirmations, withdrawal notifications, account alerts); responding to support inquiries; sending promotional communications where you have opted in.
• Platform Improvement: Analyzing aggregated, anonymized usage data to improve the 78phpearl user experience, game lobby, and payment flow — particularly for Filipino players whose needs differ from other markets.

78phpearl does not sell, rent, or trade your personal data to third parties for their own marketing purposes. Period.

4. Legal Basis for Processing

Under the Data Privacy Act of 2012, 78phpearl processes your personal data on the following legal grounds:

• Contractual Necessity: Processing required to perform the contract between you and 78phpearl — i.e., to operate your account, process deposits and withdrawals, and deliver game services.
• Legal Obligation: Processing necessary to comply with applicable Philippine laws, including AMLA reporting requirements, PAGCOR compliance obligations, and NPC data management requirements.
• Legitimate Interests: Processing for fraud prevention, security monitoring, and platform improvement — where such processing does not override your fundamental rights as a data subject.
• Consent: Where you have provided express consent, such as opting into promotional email communications. You may withdraw this consent at any time by contacting 78phpearl support.

5. Sharing of Personal Data

78phpearl does not disclose your personal data to third parties except in the following limited circumstances:

• Payment Processors: Your payment details are shared with GCash, Maya, and Philippine banking partners solely to the extent necessary to process your deposit or withdrawal transaction. These entities are bound by their own privacy and data security obligations.
• Game Technology Providers: Game software providers may receive session data necessary to deliver their games, detect technical issues, and certify fairness. They do not receive identity documents or financial data beyond session tokens.
• Regulatory Authorities: 78phpearl will disclose personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission, or any other authorized Philippine government body when required by law, valid court order, or regulatory directive.
• Security and Fraud Services: Identity verification and fraud detection service providers may process identity documents to support 78phpearl's KYC obligations. These providers operate under data processing agreements and are prohibited from using your data for any other purpose.
• Professional Advisors: Legal counsel, auditors, and financial advisors engaged by 78phpearl may access personal data on a strictly need-to-know basis and are bound by professional confidentiality obligations.

Any third party that receives personal data from 78phpearl is contractually required to maintain appropriate data security measures and to use such data only for the specified, limited purpose for which it was shared.

6. Cookies and Tracking Technologies

78phpearl uses cookies and similar tracking technologies to operate and improve the platform. The categories of cookies we use include:

• Strictly Necessary Cookies: Required for the platform to function — including session authentication, security tokens, and load balancing. These cannot be disabled without breaking core platform functionality.
• Functional Cookies: Remember your preferences such as language settings, last-used payment method, and game lobby filters. These improve your experience on subsequent visits to 78phpearl.
• Analytics Cookies: Aggregated, anonymized data on page views, session duration, and navigation paths — used internally to identify which parts of the 78phpearl platform need improvement.

You may control cookie settings through your browser settings. Disabling strictly necessary cookies will impair your ability to log in or use core features of 78phpearl. Disabling functional and analytics cookies will not prevent you from using the platform but may reduce personalization.

7. Data Retention

78phpearl retains your personal data for as long as your account is active and for a defined period thereafter, as required by applicable law. Specifically:

• Account and identity verification records are retained for a minimum of five (5) years from the date of account closure, as required by AMLA and PAGCOR regulations.
• Transaction records (deposits, withdrawals, game history) are retained for a minimum of five (5) years from the date of each transaction.
• Support communications are retained for a minimum of two (2) years from the date of the correspondence.
• Marketing consent records are retained for as long as you remain on our communications list, and for a period thereafter to demonstrate compliance with applicable consent requirements.

Upon the expiry of applicable retention periods, personal data is securely deleted or anonymized in a manner that prevents re-identification.

8. Data Security

78phpearl implements technical and organizational security measures commensurate with the sensitivity of the personal data we process. Key measures include:

• SSL/TLS encryption on all data transmitted between your device and 78phpearl servers
• Encryption of sensitive data fields (passwords, financial identifiers) at rest using industry-standard algorithms
• Access controls that limit employee access to personal data on a strict need-to-know basis
• Regular security audits and vulnerability assessments of the 78phpearl platform infrastructure
• Two-factor authentication (2FA) available to all players for account-level protection
• Intrusion detection systems and real-time monitoring for anomalous access patterns

While 78phpearl takes data security seriously, no online platform can guarantee absolute security. In the event of a personal data breach that creates a real risk of serious harm to you, 78phpearl will notify the National Privacy Commission and affected players in accordance with the requirements of the Data Privacy Act of 2012.

9. Your Rights as a Data Subject

Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by 78phpearl:

• Right to Be Informed: You have the right to know how your personal data is being collected and processed — which is the purpose of this Privacy Policy.
• Right of Access: You may request a copy of the personal data 78phpearl holds about you. We will provide this within 30 days of a verified request.
• Right to Rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request correction. You may update certain details directly in your 78phpearl account settings; other corrections require support verification.
• Right to Erasure: You may request deletion of your personal data, subject to our legal retention obligations under AMLA, PAGCOR, and other applicable regulations. Where retention is legally required, we will inform you of the reason the request cannot be fully honored.
• Right to Object: You may object to processing based on legitimate interests, including profiling for marketing purposes. Objections to marketing communications can be actioned immediately by contacting 78phpearl support.
• Right to Data Portability: You may request a copy of your personal data in a structured, commonly used, machine-readable format for transfer to another service, where technically feasible.
• Right to Complain: If you believe 78phpearl has processed your personal data in a manner that violates the Data Privacy Act of 2012, you have the right to lodge a complaint with the National Privacy Commission of the Philippines.

To exercise any of the above rights, contact 78phpearl at [email protected] (plain text — not a clickable link). Please include your full name, registered email, and a clear description of your request. We will respond within 30 days.

10. Children and Minors

78phpearl does not knowingly collect personal data from any person under the age of 21. The platform is strictly an adult gaming service in compliance with Philippine law. If we discover that an account has been registered by or on behalf of a person under 21, the account will be immediately suspended, all funds will be frozen pending investigation, and all associated personal data will be deleted to the extent permitted by law.

If you are a parent or guardian and believe your child has registered an account on 78phpearl, please contact [email protected] immediately (plain text — not a clickable link) so we can take prompt action.

11. Changes to This Privacy Policy

78phpearl reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, Philippine law, or PAGCOR regulatory requirements. When material changes are made, we will notify registered players via the email address on file and/or through a prominent notice on the platform prior to the changes taking effect.

The "Last Updated" date at the top of this page always reflects the most recent revision. Continued use of the 78phpearl platform after the effective date of any revised Privacy Policy constitutes your acknowledgment of and agreement to the updated terms.

12. Contact and Data Inquiries

For any questions about this Privacy Policy, to exercise your data subject rights, or to report a privacy concern, please contact 78phpearl's data protection team using the information below:

• Email: [email protected] (plain text only — not a clickable link)
• Website: https://78phpearl.net

All privacy inquiries should be submitted in English. 78phpearl will acknowledge receipt within 3 business days and provide a substantive response within 30 calendar days of a verified request.